All Leads-Ops
Last updated
Last updated
After login dashboard click on the All leads
After clicking All Leads below view will come. Here you can choose any student service like Non Admissions and Support.
User/Form ID/ Enquiry search options:
This is the student's User Id field stores user's id number when they fill out a form. It helps connect submitted entries to students on your site.
Lead details:
In this sections, attended, unattended, qualified leads are available where you can manage leads. This is an individual or organization with an interest what you are offering
1) How can you change your name?
You have the option to edit the name place
Customized it and place your name
2) What is Schedule?
It is an automate the appointment scheduling process to save time & make their course enrollment forms more engaging for students.
3) How to do schedule for an appointment?
Choose the schedule option
Choose your course & select the date, time as per your convenient
Make an appointment
4) What is academic year?
The period of time each year when people attend or join the school, college or University.
5) How to change academic year?
Click on the academic year
Under this admission year is there
You can choose it
Channel identities
In this channel identities, there are 4 channel preferences- DND, verified, preferred, duplicate and WhatsApp, Phone, Email, SMS can be modified as per the user preferences.
1) How do you change your WhatsApp number?
Tap on the phone number.
It is an editable option
Change your phone number
Then it will automatically update
2) How do you change your mail id?
Tap on the mail id.
It is an editable option
Change your mail id
Then it will automatically update
In Last Panel Fixture view, we can click to trigger & send messages to WhatsApp & Email related to admissions, payment, verified form, Form reminder, Holidays, Exam notification, Result notification, Sports notification, Parents meeting etc.
Triggered messaging is a rapidly growing part of marketing with extremely good ROI. It's about delivering business messages. It is the type of push notification automatically for student outreach
This is the history view section. Here there are Four options call Log, Conversation Log, User history Transaction Log.
What is Call Log?
It is the process of collecting, analyzing & recording data on telephone call. The data can include the call origin, call destination length of the call and other transmission details. It is important information about calls that have been made, received, answer or missed by a user or an institution for a given period. It include date, time and duration along with caller names & numbers.
What is Transaction Log?
Every transaction has a transaction log that is stored within the log file. A transaction log basically records all database modification. It is used to record all the fact, transaction and database modification
What is Conversation Log?
The conversation logs allow portal administrators to access a full list of end user conversations with your bot instance. The conversation logs include each utterance that was sent to the bot and each response that was returned. The conversation logs can be used to analyze user and bot behavior
What is User history?
The access history provides details such as the person's name and organization.