Using Buttons in WhatsApp
How to use a WhatsApp Business message template and WhatsApp interactive buttons to increase customer engagement.
Last updated
How to use a WhatsApp Business message template and WhatsApp interactive buttons to increase customer engagement.
Last updated
WhatsApp lets you add buttons to message templates. There are two types of buttons: Quick replies and Call to action buttons. These buttons open up many opportunities for businesses worldwide to engage with their customers on WhatsApp, one of the most popular messaging applications.
Quick replies let businesses define buttons that users can tap to respond. When a Quick reply is tapped, a message containing the button text is sent in the conversation
Call to action buttons trigger a phone call or open a website when tapped. Please note that at this time, WhatsApp does not support deeplinks.
To use buttons, you need to submit them as part of a message template to WhatsApp. Once approved, templates containing buttons can be sent by sending the message text in your API request.
Template with One Button
Template with Two Button
Template with Three Button
Template with Image
Template with PDF and Call To Action Link
Template with List View
