Apply Course Filter
Use the filter on your courses admin panel page to easily locate courses.
Last updated
Use the filter on your courses admin panel page to easily locate courses.
Last updated
Use the courses filter to quickly find the course you need, or streamline your workflow when editing multiple courses. Along with searching courses by name, these filtering options allow you to quickly locate courses that share particular attributes.
Log in to dashboard
Click on agent console
Then will come below screenshot
In this Apply Course Filter, So many courses are available to count wise. If you click on the one course, it will show like this.
Select Courses
Click on the Apply Course Filter to the down of the search bar
Then you will see the filter applied courses left side of the panel
Then dashboard will show like this
B.Sc Forensic Science, Chemistry & genetics 20 user leads details are showing on the left side
In this left side panel, the Upperside User Form search area option is there. Where you can search leads
And Downside lead details are available
In this Edit Student/Lead details part, Academic year, Courses, Schedule, Specialization options are there.
1) How can you change your name?
You have the option to edit the name place
Customized it and place your name
2) What is Schedule?
It is an automate the appointment scheduling process to save time & make their course enrollment forms more engaging for students. Here students can appointment with universities, so that you will have arranged to see them at a particular time.
3) How to do schedule for an appointment?
Choose the schedule option
Choose your course & select the date, time as per your convenient
Make an appointment
In this Stage section attended, unattended, qualified, archived, duplicate, standby, DND, Nurture stages are there. Students can choose their stages at their convenience.
After selecting the Academic year, below screenshot will come
Then students can choose their courses & admissions at their convenience. Here students can edit their courses & academic year.
In the last stages Phases, Stages are available. In Phase section Lead, Course identified, Form created, Concluded, Application fee paid is there. Students can select their status as per their requirements.
In this channel identities, there are 4 channel preferences- DND, verified, preferred, duplicate, and WhatsApp, Phone, Email, SMS can be modified as per the user preferences.
1) How do you change your WhatsApp number?
Tap on the phone number.
It is an editable option
Change your phone number
Then it will automatically update
2) How do you change your mail id?
Tap on the mail id.
It is an editable option
Change your mail id
Then it will automatically update
3) How do you change your phone number?
Tap on the call options
Edit your phone number
Then it will update phone number automatically
In this Fixture view section, you can trigger messages to students through WhatsApp, Call, SMS, Email related to Course details, admissions, payment, verified form, Form reminder, Holidays, Exam notification, Result notification, Sports notification, Career counselling, Parents meeting etc.'
What is Call Log?
It is the process of collecting, analyzing & recording data on telephone call. The data can include the call origin, call destination length of the call and other transmission details. It is important information about calls that have been made, received, answer or missed by a user or an institution for a given period. It include date, time and duration along with caller names & numbers.
What is Conversational log?
The conversation logs include each utterance that is sent to the bot and each response that is returned. The conversation logs can be used to analyze user and bot behavior. For example, you can review conversations to see if your end users are interacting with the bot as you expected.
What is Transaction Log?
Every transaction has a transaction log that is stored within the log file. A transaction log basically records all database modification. It is used to record all the fact, transaction and database modification
What is User history?
